audio consulting;audio consulting;


A trusted partner in investment and planning, design and implementation, as well as operations and efficiency improvements

A trusted partner in investment and planning, design and implementation, as well as operations and efficiency improvements

It has been a testing time for the aviation sector – no question. For many airports, a return to full operation after the Covid-19 pandemic will take time. We have been helping clients to explore how their businesses need to adapt and recover. This period has also been an opportunity to rethink aspects of our industry and define a new baseline for future operations. With over 60 years of experience and deep knowledge across the sector globally, we believe a better way forward is possible.

How we can help

Our team can help across five core areas:

Sustainable development

Sustainable development

The era of sustainable aviation has begun, but there is a long way to go. We are working with our clients to help them rethink their business models and operations to focus on sustainable outcomes, focused on the way airports and ground infrastructure are designed and operated.

There are many ways to make aviation more sustainable, and we’re looking at how the sector can develop circular economy business models, reduce emissions, generate its own electricity, harvest water and eliminate waste and perform socially valuable roles.

Find out more

Planning and design

Planning and design

In the aviation sector, development plans are understandably long, rigorous and must integrate seamlessly with existing infrastructure and services. Our integrated approach to airport design and development - enables clients to achieve an appropriate balance between commercial, operational, social and environmental objectives.



Arup has been shaping the delivery of major new airport infrastructure for decades – a leader in the planning, design and delivery of the services many countries depend upon. As a partner, we bring the full range of technical, advisory and creative skills to support and shape projects across the whole lifecycle of projects and programmes.

Aviation advisory

Aviation advisory

Our Aviation Advisory capability brings together our planning, security and baggage specialists with our operational and commercial consultants to solve challenges for aviation clients across all stages of the airport project lifecycle. We make sure we understand the fundamentals of each airport’s business and take an intelligence driven, risk-based approach that is focused on efficient and resilient outcomes.

Digital services

Digital services

雷克数码工具和数据驱动的平台lly improving the services airports and airlines can offer, and we help clients to translate raw data into the intelligence and insights these new services and operational practices require. We bring form and structure to the airport data ecosystem, from data collection and analysis to manipulation of large-scale data sets. The goal: streamline terminal and freight operations and improve the passenger experience.

The sustainable aviation era

Like the rest of the transport sector, aviation businesses must balance demand and global growth with the need to decarbonise, become more energy and operationally efficient and address climate change. We help clients across the industry to understand how to make their operations and services more sustainable, designing for lower energy use and operating costs at the same time. We are working with our aviation clients to help them rethink their business models and operations to maximise social value, ensure supply chains are resilient, develop circular business models, reduce emissions, generate electricity, harvest water and eliminate waste.

From energy efficiency atSan Francisco International Airportto greener solutions atHong Kong International Airportto sustainable design atAbu Dhabi International Airportto sustainability masterplanning atMexico City New International Airport, we have the global experience and expertise to help airport operators and airlines balance the key elements of sustainable development at a corporate, project development and operational level.

Planning future services

We help aviation clients set new standards of international travel service and commercial return, in what is still one of the most competitive sectors of the world economy. Our airport planning expertise in negotiating the complex relationships between demand, capacity, connect time, passenger flow, regulation and investment has shaped the passenger experience at many of the world’s leading airports.

We shape projects from the earliest stages, including new airports, new or repurposed terminals, even new forms of air mobility. In each context, our work produces development programmes where physical design is precisely aligned to passenger behaviour and changing market needs. By bringing these disciplines and insights together we enable clients to lower costs, improve operations and generate higher revenues.

Watch: Find out how Arup is reimagining the airport
To view this video, you must enable cookies.

Design that meets demand

We have over 60 years’ global experience in the physical design of airport structures, from control towers to passenger terminals to cargo and maintenance facilities. Our breadth of expertise in engineering, design, and operational performance makes us the perfect partner to successfully deliver aviation projects of any size that respond to increased demand for capacity and quality of passenger experience, while addressing sustainable development outcomes. We ensure our clients’ facilities and infrastructure are designed and operate optimally, through an insightful alignment of people, processes, physical assets, and technology, balancing commercial, social and environmental objectives.

Digital insights, operational benefits

Airports are increasingly able to shape their operational, strategic and tactical decisions using the power of real-time data. Our digital aviation team brings together Arup’s traditional planning, engineering, design and advisory strengths with advanced digital expertise in enterprise architecture, modelling, data analytics, and user–centred design. We work with clients to develop strategies, choose and implement the right technologies and make the operational changes required to improve both the long term and day-to-day running of their business.

We have developed avaluable new service with our passenger analytics toolthe Airport Demand Analyser, to better predict passenger numbers through terminals, based on live global flight data. We have usedadvanced digital analyticsto help meet surface access sustainability goals. We have captured, measured, and analysedreal-time passenger datato inform changes to operations and improvements to service quality. OurMassMotion passenger modellingsoftware has helped plan recovery capacity in a new physically distant world.

Ready to launch

In aviation, successfully launching new services, opening new facilities depends on a rigorous combination of training, new technology and organisational change. Our操作准备和过渡(ORAT)service is designed to achieve these converging goals. Our advisory services extend to improving operational efficiencies, passenger processing and organisational design, asset management and repurposing for resilience and transformation.

AtHeathrow Terminal 2our ORAT approach involved 175 trials, testing by 14,000 people and training for 25,000 airport staff. AtEmirates Terminal 3, Dubai Airportwe ensured the opening of the biggest single passenger terminal in the world without incident. Facilities, processes, technology and most importantly, people, worked in harmony from day one.

AtLos Angeles International Airportwe helped Delta Air Lines orchestrate the most challenging terminal move in commercial aviation history, planning and implementing complex airport programmes without interrupting day-to-day activity – the first step of a major modernisation programme.


The ideas that shape our future

Discover how our team can help

You can access our aviation services through regional consultants around the world. Wherever you’re based, we can help you get the most out of your project at any stage of the aviation lifecycle.