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Across the built environment and infrastructure sector, large and complex organisations are delivering critical national services, from rail networks to energy grids or water systems. It’s a sector that values high performance while often having to overcome institutional and organisational friction. It’s also a sector that has to balance commercial imperatives with the need to meet government targets, in an environment where contractual commitments keep evolving.
我们的人民和组织团队是帮助这些机构找到更好的工作方式的专家，从而在合资企业或公共/私人合作伙伴关系中建立了共同的文化。
With so many intersecting global trends now assailing business – from digital transformation to flexible working to the accelerating transition to net zero operations – our team helps clients to define the best way forward and achieve the desired change and improvement.
我们的工作应对建筑环境中的五个战略挑战：
跨复杂组织的合作：我们帮助多利益相关者和合资组织采用共同的工作实践并提供主要项目。
高性能团队: we coach and advise leaders on how to hire, develop and run high performance teams.
Sustainability as a culture：我们制定有效的可持续性策略，以嵌入创造所需文化的行为。
提高弹性：我们可以帮助您理解和应对现有的漏洞或技能，供应链或操作的弱点，从而在过程中发现新的增长机会。
数字转换：我们制定以人为本的数字化转型策略，始于人，他们的技能，行为和生产力。
成为有效的合作者
In most major projects, collaboration is a clear priority, yet difficult to achieve. Beyond hiring the right people with the right skills and experience, you need to be organised in a way that promotes real understanding, cooperation and innovation. We often work with partnerships or joint-ventures who need to quickly develop effective cross-team working, overcoming the diverging elements of different, pre-existing corporate cultures.
发展高性能团队
高性能团队对于每个主要的建筑环境或基础设施项目的交付至关重要。客户问我们：“我们有合适的人，我们是否以正确的方式开发他们？”他们希望我们的帮助确定他们的组织是他们设定的目标的正确形态。在主要的资本计划中，领导者拥有合适的技能，并且可以在需要时克服内部组织界限，同时交付所需的治理结构，这一点也至关重要。
在过去的三年中，我们一直在领导伦敦地下客户服务改进计划，并具有明确的目标，可以提高内部参与度并改善乘客体验。我们绘制了客户体验，并使用心理分析来深入了解整个网络的工作场所体验。
We also provide valuable external direction on major change programmes or new business directions. Faced with the need to grow their network operation, Caltrain, the Californian mass transit operator asked us to conduct an organisational assessment of their entire operation, finding ways to improve their talent and attraction processes. We also improved the level of collaboration, ensuring innovation was being encouraged, while helping them to operationalise a new business plan, target operating model and workforce plan.
数字转换is people-led
Successful digital transformation is about far more than investing in technology. We help clients to realise the advantages of digital at the people and experience level – that means aligning investments in technology with training, skills and related cultural change. We help organisations think through the cultural and operational implications of digital transformation, whatever form it takes in your market or sector.
Build resilience, agility, and wellbeing
为了使组织真正具有韧性，其人民必须发展自适应能力。这意味着，当基础操作环境发生变化时，组织及其人民能够适应和改变，保持富有成效和有利可图。
诸如全球大流行和气候变化的不断增长的问题，对各种组织都面临着挑战。这些问题还可以清楚地了解现有的优势和劣势，并揭示新的机会，尤其是在工作方式上。我们正在帮助许多不同部门的客户进行导航和响应这些重大变化，以寻找在灵活的工作世界中保护和扩展组织文化的方法。
建立组织弹性
Organisational resilience is the ability of an organisation to anticipate, prepare for, respond and adapt to change and sudden disruptions. We support our clients to create a comprehensive understanding of the resilience of their organisation or asset through a 5-step approach.
地平线扫描
Horizon扫描是一种通过从最近，现在和不久的将来学习来增强韧性的新方法。我们的前瞻性团队是一个用于建筑环境部门的智囊团，能够将多个因素汇总在一起，以绘制可以为您的即时行动提供信息的复杂未来方案。
